Question 1

What does Laymin do?

Accepted Answer

Laymin gives your shop an assistant that knows your business. Progress learns what you sell, your hours, and where you are, watches how you show up when customers search, and reads the systems you already ring sales through. It tells you what changed in plain English and carries out the next move once you approve it. You do not need a website to use it.

Question 2

What do I actually get?

Accepted Answer

Progress learns your business — what you sell, your hours, where you are — and watches how your shop shows up when customers search or ask AI for a recommendation. Connect Square or your booking tool and it reads your own sales and bookings too, then sends a weekly plain-English brief on what changed and one recommended next move at a time, carried out after you approve it. If you have a website it is looked after as well, but you do not need one. Larger website work and individual connections are quoted first.

Question 3

What is AI search readiness?

Accepted Answer

AI search readiness means AI tools can understand your shop. Your site should clearly show what you sell, where you are, and how to reach you. Pages should be current, useful, and quick to read. This is not a trick. It makes your business facts easier to check.

Question 4

What is AEO?

Accepted Answer

AEO means Answer Engine Optimization. In plain English, it is making your business easier for AI search tools to understand, cite, and recommend. For a small business, that starts with the basics: clear services, location, contact information, fast pages, structured content, and a website Google can actually read.

Question 5

Who or what is Progress?

Accepted Answer

Progress is Laymin's assistant, and he knows your business. In plain English: Progress watches the website, AI visibility, client requests, and next moves that need attention, then turns them into work items. Some work is suggested for review, some is handled by the pipeline, and higher-risk changes wait for approval. Over time, Progress can use proof and lessons from past work to improve the workflow. The point is not to replace judgment. It is to make sure tasks, proof, and follow-up do not disappear, so the business does not keep following you home.

Question 6

How does the client workflow work?

Accepted Answer

Mission Control tracks the client, the task, the status, and the proof. When a job belongs in a client site, the dispatcher routes it to the right client repo instead of editing everything from one place. Early on, most changes are PR-first: create the change, run checks, open a pull request, then verify the live site after it deploys. The dashboard should show where the work is: queued, dispatched, waiting for approval, deployed, verified, or blocked.

Question 7

Is Laymin just a chatbot?

Accepted Answer

No. A chatbot answers a question. Laymin is trying to help with the next step: understand the request, route the work, ask for approval when needed, check that it actually happened, and remember what worked. The goal is completed work, not another inbox for the owner to manage.

Question 8

Do changes go live automatically?

Accepted Answer

Not by default. For early clients and meaningful website changes, the safe path is PR-first. That means the work is prepared and checked before it is merged or deployed. Later, low-risk updates can be automated more aggressively, but sensitive changes, pricing, medical content, legal wording, booking flows, and anything that touches customer or patient data should still get human review.

Question 9

What kinds of things do you fix?

Accepted Answer

Common improvements include slow mobile pages, weak page titles and descriptions, missing product or location details, unclear calls to action, broken sitemap or robots settings, missing structured data, stale content, review prompts, contact-flow issues, and pages that are hard for AI tools to read. Progress prioritizes what matters, makes approved improvements through the ongoing plan, and keeps checking the result.

Question 10

What kind of custom tools can you build?

Accepted Answer

The useful tools depend on the business. Examples: a quote intake flow, a booking helper, a missed-call follow-up assistant, a review request system, a lead qualifier, a simple customer FAQ bot, or an internal tool that turns repeat admin work into a checklist. We keep the first helper focused so it takes real work off your plate without creating a surprise monthly cost.

Question 11

How much does it cost?

Accepted Answer

Laymin is $149 a month. There is one product, not a set of plans to compare. Signing up is free: you get your scan and setup, and you see what Progress found before you pay for anything. We do not advertise annual billing yet. Website builds are separate: the bounded starter scope is a $800 flat rate, and larger work receives a custom quote.

Question 12

Is the analysis really free?

Accepted Answer

Yes. Signing up is free and gets you a scan of your business, your setup, and a saved profile you can come back to. You do not need a card. It does not change your website, start a trial, or charge you later.

Question 13

Are small businesses actually using AI?

Accepted Answer

Yes, but adoption and full implementation are different. A 2026 Goldman Sachs 10,000 Small Businesses Voices survey of 1,256 program participants found that 76% were using AI and 93% of users reported a positive impact, while only 14% said AI was fully integrated into core operations. Seventy-three percent said more training and implementation resources would help. That gap is why Laymin focuses on practical setup, monitoring, and follow-through instead of handing owners another tool to manage.

Question 14

What happens after the scan?

Accepted Answer

You see the score, the plain-English issues, and the recommended next step. If the site is in decent shape, the recommendation is usually an ongoing plan keeping it improving month to month, not a forced cleanup. If the site is rough or stuck on a closed platform, larger rebuild work is quoted first and paired with the ongoing plan. The scan is a starting point; real completion means a change shipped, the live site was checked, and the result was recorded.

Question 15

Will it work for my business?

Accepted Answer

Laymin is currently focused on independent local shops: cafés, restaurants, bakeries, Pilates and fitness studios, jewelry shops, boutiques, salons, and similar storefronts. We also accept straightforward local trades such as plumbing, HVAC, roofing, landscaping, pest control, electrical, and auto repair. Regulated healthcare, legal, financial, and other professional practices are not part of the current campaign.

Question 16

How do I get started?

Accepted Answer

The easiest first step is the free website analysis: free, instant, no signup. It shows where customers and time are slipping away, then recommends a plan. You can start it from the homepage or the analysis page. Prefer to talk first? Reach out through the contact page and we'll get back to you.

Question 17

I'm on Wix / Squarespace, can you help?

Accepted Answer

Yes. Sites on WordPress or a custom setup we can usually speed up and fix in place. Closed builders like Wix, Squarespace, and GoDaddy cap how fast a site can load, so the honest fix there is a fast rebuild we host for you: same look and content, much faster. Either way, the AI tools can run alongside your current site, and the free analysis detects your platform automatically.

Question 18

What access do you need from me?

Accepted Answer

It depends on the work. A free scan needs only your public website URL. A website fix may need access to your site platform, DNS, domain, hosting, or GitHub/Vercel if we manage the site. The ongoing plan may need Google Business Profile, Search Console, analytics, booking tools, or email settings. We ask for the minimum needed and try to turn every new setup into a repeatable checklist for the next client.

Question 19

How does the dispatcher work technically?

Accepted Answer

Laymin keeps Mission Control separate from client code. Mission Control tracks clients, tasks, statuses, approvals, and proof. When work belongs in a client repo, a dispatcher validates the task, checks the client registry and allowed task type, then triggers the right client workflow. The client repo does the actual code change, opens a PR by default, and reports status back. That keeps routing centralized without giving one system unlimited write access everywhere.

Question 20

Are client projects isolated from each other?

Accepted Answer

Yes, that is the goal. Each client should have its own repo, deploy settings, secrets, and approval rules. Mission Control should know where work belongs, but it should not blindly edit every client project. The safer pattern is least privilege: route known task types to the right repo, keep client secrets inside that client's environment, and verify the live result before marking work done.

Question 21

What do you mean by recursive learning?

Accepted Answer

We do not need custom machine learning on day one. The useful version is a learning loop: signal, action, outcome, lesson, rule, next action. A scan creates evidence. A fix creates a result. A deployment creates proof. A client question can update memory or a playbook. Over time, that becomes a reusable dataset of what worked, what failed, and what should happen next for similar businesses.

Question 22

What data is Progress trained on?

Accepted Answer

Progress should be grounded in company-owned and client-approved context: public site data, audit results, client files, task history, playbooks, approved memories, and deployment proof. It should not learn from private client data casually, and it should not mix one client's sensitive facts into another client's work. The practical rule is simple: memory is structured, scoped, and tied to proof.

Question 23

How do you handle privacy and sensitive data?

Accepted Answer

A public website scan uses public business information. Connected shop features request only the access needed for their stated job and begin read-only where possible. Customer and commerce information stays scoped to that shop, and unfinished connections are never presented as active.

Question 24

Do I have to sign a contract?

Accepted Answer

No. Laymin is an ongoing monthly subscription you can stop at any time, and signing up requires no card. Website projects are separate scoped work. If a website client chooses one nonrenewing month of Laymin for launch support, it ends after that month and is never added automatically.

The practical details, answered